How Vanguard Uses Information
We will not sell or market the email addresses or other collected personal information of registered Users to third parties. We will not view the files that you backup using the Service. We may view your file system information (file extensions, sizes, etc., but not your file contents) to provide technical support. You acknowledge and agree that Vanguard may occasionally send you administrative communications regarding your account or the Service via email.
Cookies and Passive Data Collection
IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.
User Information Vanguard Collects
Once you register with Vanguard and sign in to the Service, you are not anonymous to Vanguard. When registering with Vanguard, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. Vanguard may also record your IP address when you submit information.
Vanguard also may collect, at your option, certain preference and demographic information from you. All information collected by Vanguard is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Vanguard to understand its user base and to improve services.
To protect your account information, please keep your password secure. All Users may opt to remove their Personal Data from our live database by contacting Vanguard and canceling their Vanguard user account. Users of the Vanguard.com Services may also cancel their user account by logging into their account, selecting My Profile, and clicking on Delete Account. Vanguard does not intentionally gather Personal Data about visitors who are under the age of 13.
Cookies and Passive Data Collection
Vanguard automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
Users should be aware that other websites visited before entering the Vanguard websites might place Personal Data within a User’s URL during a visit to their website, and Vanguard has no control over such websites. Accordingly, some of this information may be logged by Vanguard.
Links to Third-Party Sites
Vanguard websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
Vanguard Service Providers
Vanguard does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, Vanguard may need to provide users’ Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum Vanguard will require the third party to certify they follow privacy protection equal to Vanguard’s. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.
Vanguard does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.
Change of Ownership
In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Vanguard User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Vanguard’s assets by a third party, and you may choose to modify any of your registration information at that time.
Vanguard uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Vanguard in a secure operating environment that is not available to the public, Vanguard cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “crackers” from obtaining this information.
Updating or Removing User Information
You may, at any time, choose to correct or update the information you have submitted to Vanguard by updating your account on our website. If you cancel your account, your Personal Data and other information will be removed from our systems immediately.
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Vanguard reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on Vanguard websites, and a User’s continued use of the Service will signify agreement to such changes.